Mini Case Study
Feedback Frequency
Do you think feedback frequency will affect your future performance?
About this mini case study
Imagine you have been offered a deal from your auto insurer: If you install a mobile phone app that monitors and provides feedback on your driving, including on areas such as speeding, braking, and acceleration, and you keep the score above 70 (out of 100) over six months, you will receive an insurance premium discount. Are you willing to install the app and read the details about the performance from the app? Do you think feedback frequency will affect your future performance?
Authors
How to cite
"Feedback Frequency" by Fei Du and Minjeong Kim. University of Illinois-Deloitte Foundation Center for Business Emerging Technologies. https://emergingtech.giesbusiness.illinois.edu/distributed-content/feedback-frequency-2/. Licensed under CC BY-NC-SA 4.0.
Materials are shared under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 license.